Política de reembolso

C.A.L.A. Jewelry — Return & Exchange Policy

All Sales Are Final

All sales are final. C.A.L.A. Jewelry does not accept returns or offer refunds for buyer’s remorse, changes of mind, or incorrect sizing selected by the customer.

Sizing Responsibility

Customers are responsible for double-checking their selected ring size and all product details before placing an order. Please review your order carefully before completing your purchase.

Exchanges

Exchanges may be considered on a case-by-case basis and must be approved by C.A.L.A. Jewelry before an item is shipped back. Items must be unworn, unused, and in their original condition and packaging. Custom, personalized, and specially ordered items are not eligible for exchanges unless required by law.

Approved exchanges are subject to product availability. Customers may be responsible for return shipping and shipping costs for the replacement item.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, contact C.A.L.A. Jewelry within 48 hours of delivery with your order number and clear photos of the issue. We will review the situation and determine an appropriate resolution.

Contact Us

For exchange requests or questions regarding your order, please contact C.A.L.A. Jewelry through our official website or business social media accounts.